Enhancing Speaking Skills Through Role Play and Multimedia Technology
DOI:
https://doi.org/10.70437/refleksi.v2i1.413Keywords:
Roleplay, multimedia technology, speaking skills, English for hospitality, higher studentsAbstract
This study explores and evaluates the effectiveness of integrating roleplay methods and multimedia technology in improving students' English-speaking skills in the hospitality industry. Using an action research approach, this study was conducted among third-semester by totalling sampling 30 students majoring in travel business at Prasetiya Mandiri Polytechnic Bogor. This research method includes three cycles of action: planning, action, observation, and reflection. In the planning stage, roleplay scenarios relevant to real situations in the hospitality industry are designed and combined with multimedia technologies such as video tutorials then participate in roleplay activities integrated with these multimedia elements. The results showed that integrating role play and multimedia technology significantly improved students' speaking skills. Students become more confident in using English, can communicate more effectively, and show improvement in pronunciation, intonation, and proper use of vocabulary. This study concludes that the integration of Role play with multimedia technology is a practical approach to improving English-speaking skills among hospitality students.
Downloads Statistics
References
Adeyinka-Ojo, S., Lee, S., Abdullah, S. K., & Teo, J. (2020). Hospitality and tourism education in an emerging digital economy. Worldwide Hospitality and Tourism Themes, 12(2), 113–125. https://doi.org/10.1108/WHATT-12-2019-0075
Agustin, A., & Purwanto, M. B. (2023). Pelatihan Cooperate Learning Melalui Media English Exploratory Vacation pada Mahasiswa Sadar Wisata Palembang Darussalam. Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri, 2(4), 282–288. https://doi.org/10.58192/sejahtera.v2i4.1478
Akbar, R. A., Ratna, A., & Haris, B. (2020). Fostering Students' pronunciation and speaking skills through role play technique. In Voice of English Learners (Vol. 1, Issue 1).
Alfaro, E., Yu, F., Rehman, N. U., Hysa, E., & Kabeya, P. K. (2019). Strategic management of innovation. In The Routledge Companion to Innovation Management (pp. 107–168). Routledge.
Amalia, Y., Duskri, M., & Ahmad, A. (2015). Penerapan model eliciting activities untuk meningkatkan kemampuan berpikir kreatif matematis dan self confidence siswa SMA. Jurnal Didaktik Matematika, 2(2).
Bonar Siagian, & M Bambang Purwanto. (2023). Lextutor English Learning Pronunciation and Vocabulary: A Language Data Base Program. PUSTAKA: Jurnal Bahasa Dan Pendidikan, 4(1 SE-Articles), 116–130. https://doi.org/10.56910/pustaka.v4i1.1062
Bouaziz, S. (2015). The Use of Role-Plays as a Teaching Technique to Develop Foreign Language Learners’ Oral Proficiency Case Study: Second Year Students at Biskra University.
Budiyanto, Kabri, K., Harapan, E., & Purwanto, M. B. (2024). 21st Century English Learning: A Revolution in Skills, Critical Thinking, Creativity, and Visual Communication. Asian Journal of Applied Education (AJAE), 3(1 SE-Articles), 43–54. https://doi.org/10.55927/ajae.v3i1.7841
Fitri, M. (2019). Peningkatan Kemampuan Berhitung Melalui Permainan Menjemur Angka Pada Anak Kelompok B3 Tk Adhyaksa Banda Aceh. 23(3).
Hanadya, D., Auliana, N. U., & Purwanto, M. B. (2023). Promosi Pulau Kemaro Sebagai Wisata Sejarah Kota Palembang Dalam Acara Rapat Kerja Nasional Jaringan Kota Pusaka Indonesia (JKPI) Ke-IX 2022. Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA), 3(1), 197–210. https://doi.org/10.36908/jimpa.v3i1.168
Hapsari, T. P. R. N., & Wulandari, A. (2020). Analysis of the Need for Augmented Reality (AR) Based Learning Media for the Procedure Text Material. Prosiding ICoISSE, 1(1), 118–127.
Hidayad, F., Agustin, A., & Purwanto, M. B. (2023). Portrait of Learning English at Mi Darrun Najjah. Wiralodra English Journal, 7(2), 137–149. https://doi.org/10.31943/wej.v7i2.240
Hubbard, P., & Levy, M. (2006). Teacher education in CALL (Vol. 14). John Benjamins Publishing.
Irawan, D., Marisya, F., Hatidah, H., & Purwanto, M. (2024). Changing Principal Leadership in the Age of Digitalization. INTERACTION: Jurnal Pendidikan Bahasa, 11(1 SE-Articles). https://doi.org/10.36232/jurnalpendidikanbahasa.v11i1.6033
Kamil, A. K. (2019). The effect of an innovative teaching technique on the success and attitudes of sixth grade English language students. Educational Research and Reviews, 14(7), 254–261. https://doi.org/10.5897/err2018.3652
Khalida, A., & Refnaldi. (2020). Vocational High School Students’ Needs on English Speaking Learning Materials for Hospitality Study Program. 7th International Conference on English Language and Teaching, 411(Icoelt 2019), 231–236. https://doi.org/10.2991/assehr.k.200306.039
Khudobina, O., Hopiaynen, O., & Bondarenko, E. (2019). Bilingual learners’ willingness to communicate in English and anxiety when speaking the language. SHS Web of Conferences, 69, 00058. https://doi.org/10.1051/shsconf/20196900058
Kuśnierek, A. (2015). Developing students' speaking skills through roleplay. World Scientific News, 1, 73–111.
Le, A. H., McDonald, C. V., & Klieve, H. (2018). Hospitality Higher Education in Vietnam: Voices from stakeholders. Tourism Management Perspectives, 27(May), 68–82. https://doi.org/10.1016/j.tmp.2018.05.002
Li, K., & Keller, J. M. (2018). Use of the ARCS model in Education: A literature review. Computers & Education, 122, 54–62. https://doi.org/10.1016/j.compedu.2018.03.019
Liu, F., Vadivel, B., Rezvani, E., & Namaziandost, E. (2021). Using Games to Promote English as a Foreign Language Learners’ Willingness to Communicate: Potential Effects and Teachers’ Attitude in Focus. Frontiers in Psychology, 12(October), 1–10. https://doi.org/10.3389/fpsyg.2021.762447
MacIntyre, P. D. (2007). Willingness to communicate in the second language: Understanding the decision to speak as a voluntary process. Modern Language Journal, 91(4), 564–576. https://doi.org/10.1111/j.1540-4781.2007.00623.x
Mangait, B., Sitinjak, T., Anzelina, D., Mahulae, S., & Silaban, P. J. (2021). Peningkatan Hasil Belajar Siswa dengan Menggunakan Metode Montessori pada Siswa Sekolah Dasar Bisron Mangait Tua Sitinjak 1 , Dewi Anzelina 2 , Saut Mahulae 3 , Patri Janson Silaban 4. Jurnalbasicedu, 5(5), 3566–3578. https://doi.org/10.31004/basicedu.v5i5.1008 ISSN
Marlia, S., Fauziana Ridwan, A., & Priatna, A. (2018). Penerapan Metode Pembelajaran Role Playing untuk Meningkatkan Sikap Toleransi Keragaman Suku Bangsa Dan Budaya Kelas V. Didaktik : Jurnal Ilmiah PGSD STKIP Subang, 4(2 SE-Articles), 186–211. https://doi.org/10.36989/didaktik.v4i2.72
Marneros, S., Papageorgiou, G., & Efstathiades, A. (2021). Examining the core competencies for success in the hotel industry: The case of Cyprus. Journal of Hospitality, Leisure, Sport and Tourism Education, 28(December 2019), 100303. https://doi.org/10.1016/j.jhlste.2021.100303
Nadiah, N. (2019). The students’ self-confidence in public speaking. Elite Journal, 1(1), 1–12.
Nair, P. K., & Fahimirad, M. (2019). A qualitative research study on the importance of life skills on undergraduate students’ personal and social competencies. International Journal of Higher Education, 8(5), 71–83. https://doi.org/10.5430/ijhe.v8n5p71
Nasar, I., Uzer, Y., & Purwanto, M. B. (2023). Artificial Intelligence in Smart Classrooms: An Investigative Learning Process for High School. Asian Journal of Applied Education (AJAE), 2(4), 547–556. https://doi.org/10.55927/ajae.v2i4.6038
Novia, F., Desti Nurdianti, & M Bambang Purwanto. (2024). English Learning and Innovation Skills in 21st: Implementation of Critical Thinking, Creativity, Communication, and Collaboration. Asian Journal of Applied Education (AJAE), 3(2 SE-Articles), 113–124. https://doi.org/10.55927/ajae.v3i2.8318
Purwanto, M. B. (2021). The Role of Teachers in the English Language Learning Process at SMP Karya Sembawa, Kab. Banyuasin, Sumatra Selatan. Darussalam English Journal, 1(2), 171–195. https://doi.org/10.30739/dej.v1i2.1240
Purwanto, M. B. (2022). Learning Community in Learning English Speaking Skills. Language and Education Journal, 7(2), 87–99. https://doi.org/10.52237/lej.v7i2.383
Purwanto, M. B., & Al Firdaus, M. M. (2023). Analysis of Students’ Learning Motivation: Psychometric Parameters Study of Learning English Courses in the Business Travel Department. Metathesis: Journal of English Language, Literature, and Teaching, 7(1), 86–96. https://doi.org/10.31002/metathesis.v7i1.414
Purwanto, M. B., Despita, D., & Agustin, A. (2023). The Role of Parents in Motivating Students to Learn English. FLIP: Foreign Language Instruction Probe, 2(1), 12–17. https://doi.org/10.54213/flip.v2i1.215
Purwanto, M. B., Hartono, R., & Wahyuni, S. (2023). Essential Skills Challenges for the 21st Century Graduates: Creating A Generation of High-Level Competence in The Industrial Revolution 4.0 Era. Asian Journal of Applied Education (AJAE), 2(3), 279–292. https://doi.org/10.55927/ajae.v2i3.3972
Rahmawati, I. N. (2015). Evaluating the use of L1 in the English language classroom. English Education: Jurnal Tadris Bahasa Inggris IAIN Raden Intan, 1–38. http://www.bhamlive3.bham.ac.uk/Documents/college-artslaw/cels/essays/matefltesldissertations/Milesdiss.pdf
Rakhimovna, M. T. (2022). The Integration Of Innovative Technology With Native Language And Literature Education. Journal of Positive School, 6(10), 3255–3260. https://www.journalppw.com/index.php/jpsp/article/view/13863
Song, L. (2019). Using role play in teaching Chinese speaking skills for a particular purpose: a case study of a perfume company in Thailand. Rangsit University.
Sutika, I. M. (2008). The Implementation of Attention Relevance Confidence Satisfaction ( ARCS ) Learning Model through the Use of Picture Media to Improve Fifth Grade Elementary Students ’ Reading Interest At Sd N 21 Dangin Puri Denpasar. Proceeding: International Conference Multi-Disciplines Approaches For The Sustainable Development, Rahim, 365–373. https://doi.org/10.1088/1742-6596/1460/1/012008
Syahza, A. (2021). Metodologi Penelitian. In UR Press Pekanbaru 2021 (3rd ed., Issue September, p. 244). UR Press.
Takada, K., Murakami, K. H., Yamazaki, A. K., & Yamanakac, T. (2022). A preliminary study of VR English training material for personnel in the tourism industry. Procedia Computer Science, 207, 3721–3729. https://doi.org/10.1016/j.procs.2022.09.432
Talawanich, S., & Wattanacharoensil, W. (2021). Transforming graduates into successful hotel management trainees: Exploring important management trainee competencies. Journal of Teaching in Travel and Tourism, 21(1), 43–71. https://doi.org/10.1080/15313220.2020.1809049
Travis, E. (2020). Drawing students into public-speaking success. Communication Teacher, 34(2), 118–124. https://doi.org/10.1080/17404622.2019.1628995
Venkatraman, D. P., Joshi, S., & Parasnis, P. (2019). To Study the Impact of Internship Programs on the Career Development Perception of Hospitality Students. Think India, 22(4).
Wang, C., Zhu, S., & Ma, B. (2021). A study on English learning strategies of university students in Hong Kong. Asian Englishes, 00(00), 1–15. https://doi.org/10.1080/13488678.2021.1945182
Weber, M. R., Lee, J., & Crawford, A. (2020). A suggested best practice for enhancing the performance of soft skills with entry-level hospitality managers. Anatolia, 31(1), 76–87. https://doi.org/10.1080/13032917.2019.1703770
Wildaniati, Y. (2006). Penerapan Pembelajaran Tematik Dengan Model Webbed. Ilmu Pendidikan, 2(1), 202–209.
Yen, Y.-C., Hou, H.-T., & Chang, K. E. (2015). Applying a roleplaying strategy to enhance learners' writing and speaking skills in EFL courses using Facebook and Skype as learning tools: a case study in Taiwan. Computer Assisted Language Learning, 28(5), 383–406. https://doi.org/10.1080/09588221.2013.839568
Zhetpisbayeva, B. A., Shelestova, T. Y., & Abildina, S. K. (2017). Examining teachers' views on implementing English as L3 into primary schools: A case of Kazakhstan. International Electronic Journal of Elementary Education, 8(4 SE-Articles), 659–674. https://www.iejee.com/index.php/IEJEE/article/view/139
Downloads
Published
Check index
How to Cite
Issue
Section
License
Copyright (c) 2024 Ridayani Ridayani, M Bambang Purwanto
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
